Run the whole clinic from one calm screen.
Consultation forms before every treatment, deposits at booking, and full client history on one screen.
Tuesday 14 OctoberLumen Skin Clinic, Bristol
TodayTue 14 Oct · Lumen Skin Clinic
Takings£2,340
- 9:00ConsultationE. Walsh · Dr Shah
- 9:00HydrafacialJ. Kerr · Chloe
- 9:00LED therapyD. Young · Hana
- 9:30MicroneedlingR. Patel · Dr Shah
- 10:30Skin reviewNext upM. Stone · Dr Shah
Next up10:30
M. Stone
Skin review with Dr Shah
Checked in at the kiosk, 10:24
Tomorrow19 booked
Reminders sent to 19 clients
9 deposits taken online
What it replaces
The paper book, the card-machine app, the stock spreadsheet, the rota on the staffroom fridge and the reminder texts you send at ten at night.
For aesthetics clinics
Made for treatments that need care.
Consultation forms before the visit
Online bookings can send a consultation form for the client to fill in before they arrive.
Health details on the record
Allergies and medical notes have their own section on the client card.
Deposits at booking
Ask for a deposit on higher-value treatments when they’re booked online.
Packages
Sell treatments and aftercare together as a package.
A day in the clinic
From the first client to the cash-up, on the same screen.
Four moments from a normal day, shown in the real product.
Clients check themselves in.
A tablet at the front desk runs the check-in screen. Clients type their name and tap their booking, and the team gets a notification. Walk-ins join the day as a new appointment.
More on the diary and check-inFront desk tablet09:02
Welcome to Lumen Skin Clinic. Check yourself in here.
Walsh
E. Walsh9:00 · Consultation with Dr Shah
That's meNo booking? Join today's list as a walk-in.
What's inside
Everything the front desk touches, in one system.
Also in the system: memberships, loyalty points, gift vouchers, packages, kiosk check-in and consultation forms.
Diary and booking
Every column at once. Drag to move, colour by service, block out breaks.
Till and payments
Services, retail, vouchers and tips on one bill, paid by card, cash or a split.
Clients
History, notes, formulas and consultation forms on one card.
Staff and rotas
Weekly rotas, holidays, commission and what each person can see.
Stock
Levels that update as you sell, with low stock flagged to reorder.
Reminders and marketing
Automatic texts and emails, plus campaigns to clients who haven't been back.
Reports
Takings, clients and staff performance, compared with the period before.
Online booking
A booking page in your colours, with deposits taken up front.
Branches
Several locations, each with its own diary, and one set of reports.
Your name on it
Clients book with you, not with us.
Every business gets its own booking page, in its own colours, at its own web address. There's no marketplace, so no competitors are listed next to you.
- F&CFern & CoHair salon, Leeds
Book an appointment
Balayage2 hr · from £165
Cut and blow dry1 hr · £55
Mon
13Tue
14Wed
15Thu
16Fri
1710:0011:3014:00Continuefernandco.sittings.co.uk - NBNorthside BarbersBarbershop, Manchester
Book a chair
Skin fade40 min · £24
Cut and beard50 min · £32
Mon
13Tue
14Wed
15Thu
16Fri
1709:4010:2013:00Continuenorthside.sittings.co.uk - LLumen Skin ClinicAesthetics clinic, Bristol
Book a treatment
Skin consultation30 min · free
Hydrafacial1 hr · £120
Mon
13Tue
14Wed
15Thu
16Fri
1709:0012:3016:00Continue to consultation formlumenskin.sittings.co.uk
Pricing
Prices on the page, not behind a call.
Every plan has the diary, clients, staff and checkout. 14-day free trial after a demo, then pay monthly or yearly. Compare every feature
Starter
£29 a month
3 logins · 5 texts a month
- Diary and clients
- Staff and services
- Checkout and till cash-up
- Reports
Up to 3 logins
Book a demoGrowth
Best fit£79 a month
10 logins · 500 texts a month
- Everything in Starter
- Packages and offers
- Stock and consultation forms
About £79 a month for you
Book a demoEnterprise
£199 a month
Unlimited logins · 2,000 texts a month
- Everything in Growth
- Memberships, gift vouchers and rewards
- Marketing and online booking
- Suppliers and self check-in kiosk
About £199 a month for you
Book a demo
Prices are the full amount: no VAT is added. Every SMS and WhatsApp message to your clients counts towards the texts included, reminders too, and a long text counts as 2 or more. Extra texts cost 5p to 10p per SMS and 5p to 6p per WhatsApp message (depending on your plan), billed after each month ends. The estimates above price every extra text as an SMS.
Switching
Bring your clients with you.
Export your client list
Most systems can export clients as a CSV file. That's all you need to start.
Check it before it saves
Upload the file and review what was found. Rows that need a look are flagged before anything goes in.
Add your team and services
Set opening hours and prices, turn on reminders, and you're taking bookings.
Questions
Things people ask first.
Where is my data kept?
On servers in London. You can export your client list at any time, and it stays yours.
Is there a free trial?
Yes, 14 days on any plan. We set your account up with you after a short demo.
Can clients book online?
Yes, on your own booking page in your colours. Online booking is part of the Enterprise plan.
Do texts cost extra?
Texts included each month: Starter 5, Growth 500 and Enterprise 2,000. Every SMS and WhatsApp message to your clients counts, reminders and confirmations too, and a long text counts as 2 or more. Beyond that, extra texts cost 5p to 10p per SMS and 5p to 6p per WhatsApp message (depending on your plan), billed after each month ends. Emails don't count.
Can I run more than one branch?
Yes. Each branch has its own diary, team and till, and reports show one branch or all of them together.
What about GDPR?
Client and staff records can be erased on request, and changes are recorded in an activity log.
See it with your own day in mind.
Book a demo and we'll take you through the parts that matter to your clinic.